Information & Referral

    Results: 7

  • Case/Care Management (2)
    PH-1000

    Case/Care Management

    PH-1000

    Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.
  • Health Care Referrals (1)
    LH-2600

    Health Care Referrals

    LH-2600

    Programs that link people who are in need of medical care, nursing care, dental care or other types of health care services with qualified practitioners.
  • Health Insurance Information/Counseling (2)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • Information and Referral (5)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Legal Information Lines (1)
    TJ-3200.4500

    Legal Information Lines

    TJ-3200.4500

    Programs that provide telephone information about specific legal problems and procedures. Included are programs like Tel-Law and Ask Immigration with tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have legal expertise and who answer questions directly, and those that provide legal information via an Internet website.
  • Licensed Clinical Social Worker Referrals (2)
    RR-8500.4500

    Licensed Clinical Social Worker Referrals

    RR-8500.4500

    Programs that link people who are in need of counseling with individuals who have the education and experience required for licensed clinical social workers, who have obtained their licenses and who are qualified in the desired area of specialization.
  • Street Outreach Programs (3)
    PH-8000

    Street Outreach Programs

    PH-8000

    Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
 
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